Sky Contact Number | How to get in touch with Sky

James Pickard • 28 Apr 2026 Guides

Need a Sky contact number? You're in the right place.

Get in touch with the Sky team on 0330 165 6733

We’ve included every Sky contact number you’ll ever need in this guide, but here's the quicklist!

Sky contact number quicklist

The main Sky phone numbers are as follows:

• Sky customer services: 0333 7591 310
• Sky sales and upgrades: 0330 1656 733
• Sky Mobile sales: 0330 123 1785
• Sky customer services freephone: 0800 151 2747
• Sky sales and upgrades freephone: 0800 464 3616
• Sky customer services shortcut: Dial 150 from Sky Mobile or Sky landline

How do I contact Sky by phone?

If you need to call about billing or technical issues then Sky's number is 0333 7591 310. If you want to talk about getting or upgrading Sky services then it's 0330 1656 733, or 0800 464 3616 for freephone number. The shortcut to call Sky customer services from your Sky Mobile or landline is dialling 150.

Helpful hint: If you want to get Sky or upgrade then beat the queues and call 0330 1656 733. Press 1 for new customers, or press 2 for existing customers.

What is the contact number for Sky TV?

If you need a Sky TV contact number then you can call 0330 1656 733. When you call that number you'll get through to a Sky team which handles new and upgrade queries for Sky TV, Sky Broadband and Sky Mobile.

What is the contact number for Sky Broadband?

For a Sky Broadband contact number, you can use 0330 1656 733. This Sky contact number is for both existing Sky customers and for new customers looking to join Sky with one of their broadband deals.

You can also look at Sky Broadband deals on our comparison page, if you're just browsing the latest offers or you prefer to do things online.

What is the contact number for Sky Mobile?

If you need a Sky Mobile contact number then call 0330 123 1785. This gets you through to a Sky Mobile team trained to help customers get a new Sky Mobile plan, and that can be a contract with a new phone or a SIM only deal. They can also help you add a phone to an existing Sky Mobile account.

Please be aware that this team cannot help with network issues, locked accounts, SIM activation (where you already have your new SIM) or delivery of your new phone. Other than that, they'll be happy to chat to you and help in whatever way they can.  

You can also choose to do everything online and direct by looking at our Sky Mobile deals page.

What is the contact number for Sky Glass?

If you’re interested in getting Sky Glass or upgrading to it, you can call 0330 1656 733.

The team are experts in all things Sky and can help you get set up with Sky Glass, or simply answer some questions you might have about getting it.

What is the contact number for Sky Stream?

If you'd like to talk about Sky Stream then call 0330 1656 733. You'll be put through to a Sky Stream expert who can help you with any queries you might have about joining Sky Stream. They have all the latest information on deals and prices, and are also there if you just want to find out a little bit more about the service.

For more information read our Sky Stream guide, which covers Sky Stream cost and packages.

Sky Contact Numbers: Complete FAQs for Contacting Sky

What is Sky's customer service number?

The Sky customer service number is 0333 7591 310, but for Sky sales call 0330 1656 733.

The 0330 Sky contact number is available between 8am and 10pm every day of the week, and that includes weekends. The 0333 number is available between 8.30am and 9pm in the week, and 9am - 9pm at the weekend. You can also call 150 from your Sky mobile or Sky landline.

What is the best Sky contact number?

The best Sky contact number is 0330 1656 733 for new sales and upgrades or 0333 7591 310 for customer services. The 0330 number has quick options and gets you through to a Sky expert quickly. The 0333 number has more options to deal with but it is Sky's direct customer service number when you have billing or technical queries.

Helpful hint: Dial 0330 1656 733 then press 1 and then press 2 if you want to get Sky or upgrade - you'll usually skip the queues! Remember that if you have inclusive mobile minutes then 0333 is free. 

What is the Sky freephone number?

The Sky freephone number for customer services is 0800 151 2747 or if you're thinking of joining or upgrading then use 0800 464 3616. It's a fast, easy and cost-free way to get through to someone.

It's always advisable to check your inclusive minutes and numbers, no matter whether using your landline or your mobile, but 0800 numbers should be free.

Is there a 0800 Sky contact number?

Yes, you can use 0800 464 3616 for Sky sales, or 0800 151 2747 for Sky customer services. These are 100% free 0800 Sky numbers in the UK, so you can call without charge regardless of your inclusive minutes.

Is there a 0800 Sky Mobile contact number?

If you want to get Sky Mobile or a Sky SIM then you can call 0800 069 6499. However, if you need Sky Mobile customer services then call 150 from your Sky Mobile or Sky landline, and that will be free, just like 0800 numbers.

What's the best Sky number to call if I want to join as a new customer?

You can join Sky as a new customer by phoning 0330 1656 733. If you don't already have Sky, simply select option 1 and then choose whether you're interested in Sky Glass, Sky Stream, Sky TV or Sky Broadband. The options have been streamlined to ensure you get through to the right Sky expert as quickly as possible.

Helpful hint: Call 0330 1656 733 and press 1 then press 2 to fast-track your way to speaking to someone about joining Sky.

What's the best Sky number to call if I want to upgrade as an existing customer?

If you're an existing Sky customer and you're looking to upgrade your Sky package then you can talk to Sky experts on 0330 1656 733. The agents are able to help you with Sky TV, Sky Broadband, Sky Glass and Sky Stream upgrades, and will be ready with the best prices.

Please note that this team is only able to assist with upgrades and new sales. They can handle the whole ordering process for you over the phone, but you will need to contact Sky directly if you require customer service queries such as technical problems or engineer visits.

How do I speak to a human about Sky?

If you need to speak to a human about Sky then you're in luck. Call 0330 1656 733 and you'll get through to a Sky team able to handle various queries around new subscriptions and upgrades. If you're interested in getting Sky then simply press option 1 when you call. Those looking to upgrade should press option 2, and Sky Mobile customers press option 3.

This is a Sky UK phone number, so those looking to get Sky or upgrade in the UK will be able to do exactly that. You'll also be able to get answers to a number of common queries that people have around Sky because the team has plenty of experience or product knowledge.

How do I speak to someone about Sky TV services?

Those looking for a Sky phone number to speak to someone about Sky TV services can call 0330 1656 733. This number offers a fast, simple way to call someone about Sky and discuss TV packages and prices.

Can I get Sky over the phone and skip online?

Yes, it’s extremely easy! Call 0330 1656 733 and you’ll speak to a human Sky-trained advisor who can take you through the offers and set up any orders for you.

Helpful hint: If you phone a Sky expert you can sometimes find yourself getting a deal that's not available online. It's well worth having a chat!

How do I talk to someone about getting Sky Sports?

If you're interested in getting Sky Sports then you can call 0330 1656 733. You have a number of options with Sky Sports, including the full Sky Sports package including Sky Sports Premier League and Sky Sports F1. Alternatively, you can opt for individual Sky Sports channels, and some customers prefer this because you're getting only the sport you love.

At the same time, it usually works out as very little extra to get the complete Sky Sports package, so there's arguably more value for money there. If you call the number above you'll be able to talk it through with a Sky expert.

Should you want to find out more online about Sky Sports then please visit our Sky Sports page.

How do I talk to someone about getting Sky Cinema?

You can talk to someone about getting Sky Cinema by calling 0330 1656 733. This number works for both new and existing customers looking to include Sky Cinema with their subscription.

When you call that number your Sky expert will guide you through the options available, but Sky Cinema is pretty simple anyway. You won’t get a load of tiers or anything, and Sky Cinema comes with HD as standard. If you’re happy to include Sky Cinema then it can all be handled over the phone with the friendly advisor.

If you want to learn more about Sky Cinema then please visit our Sky Cinema page.

How do I speak to someone about Sky Business broadband?

You can discuss Sky Business Broadband over the phone by calling 0333 043 2394. Call this number and press 1, then press 4. You’ll get through to a team of Sky experts who can help you if you want to get Sky Business Broadband, or simply discuss pricing for the service.

Are Sky contact numbers always free?

Whether or not a number is free depends on the type of number you are calling. 

0800 numbers are free from landlines, and as of July 2015 they are free from mobiles as well. 0870 numbers are charged, and it can vary depending on whether you call from a landline or mobile. 0333 and 0344 numbers are charged at your normal rate, so it's the same as calling a normal home or business line.

What’s the best time to call Sky?

The best time to contact for Sky sales and upgrades is between 8am and 11am or between 5pm and 8pm, dialling 0330 1656 733. For customer services, it’s 0333 7591 310 and that’s probably best between 8am and 9am.

Helpful hint: Calling earlier always means you're more likely to get through quickly, but the 0330 1656 733 Sky sales contact number has good availability throughout the day.

How do I actually call Sky and get through to an advisor?

It's easier than you think. Call 0330 1656 733, press 1 then press 2 and you can talk about Sky TV and broadband. You'll actually get through to speak to someone who can talk you through the services. If it's a normal customer service query then the Sky number is 0333 7591 310.

How do I speak to someone about Sky Mobile customer service queries?

Call 0333 759 1310 if it’s simply a Sky Mobile customer service or technical query, or you can call 0330 123 1785 to talk about Sky Mobile plans, upgrades and SIMs, or .

Can I talk to a real person about getting Sky Mobile?

Yes! To get through to an actual person about getting a Sky Mobile contract or SIM Only plan, call 0330 123 1785 and press 1. To discuss your existing bill or talk about other customer service queries please dial 0333 7591 310. If, however, you simply want to call Sky customer services from your Sky Mobile then dial 150.

Helpful hint: Call 0330 123 1785 followed by option 1, then either option 1 or 2, and usually you'll get straight through. This number is great for the latest Sky Mobile offers on SIMs and new phones.

Can I request that Sky contact me by phone?

It depends on your query. If you want someone to call you about getting Sky TV or Sky Broadband then firstly you can call 0330 1656 733, and if there is a queue you sometimes get an option for a callback. This depends on the resource available at the call centre.

If you want Sky to call you about a customer service/technical query then you will struggle. You need to call customer services on 0333 7591 310 and try to get through. Sky will be unlikely to offer you an automated callback while you wait in the queue.

How do I contact Sky’s 0333 number?

The Sky 0333 number can be dialled by via landline or mobile. This customer service number in full is 0333 7591 310, but 0330 1656 733 is quicker if you want to talk about Sky deals, prices and upgrades.

How do I ring Sky from a landline?

You have two simple options. Dial 0330 1656 733 from your landline to get or upgrade Sky TV or Broadband. For customer care and technical issues, dial 0333 7591 310.

What is the Sky bundle upgrade and broadband contact number?

If you want to talk to a Sky expert about TV bundles then you can call 0330 1656 733 (8am-10pm). You can discuss the various Sky TV bundles, and choose to add Sky Sports, Sky Cinema and other options. We have a range of pages covering Sky products, such as Sky Sports and Sky Cinema, if you'd like to read more and see what you get when you upgrade.

What is the Sky downgrade number?

Call 0333 759 3772 to reach the Sky downgrade team. Here you'll be able to take your existing Sky package and change it down to something that better suits your preferences. Quite often customers call to downgrade and actually find themselves with a really good offer to continue with the same subscription or even add something like Sky Cinema. It's always worth asking the question.

Helpful hint: Phoning to downgrade or cancel is a great way to bag yourself a deal. It's called sales retention, and it just means that you get offered something really good in return for staying with a service provider.

What is the Sky technical help number?

If you need technical assistance with Sky, it's worth calling 0333 759 2579.

What is the Sky bereavement contact number?

You can call the Sky bereavement team on 0333 202 0912. This specially trained team handles calls where someone wishes to notify Sky that a customer has passed away.

It’s a smaller team but they are experienced and fully trained on Sky, and will be able to assist with transferring the account to another family member or closing it altogether. They will try to make the process as easy as possible for you, and will let you know if they need any copies of documents.

What is the Sky Talk number?

To get Sky Talk, call the Sky sales line on 0330 1656 733. To discuss your existing Sky Talk service, including any issues or faults with it, call the main Sky customer service line on 0333 759 377.

If you'd like to read more about this service then visit our Sky Talk product page for comprehensive information.

Do I have to speak to Sky to cancel?

You will need to talk to Sky to cancel your subscription. They will want to confirm security details and make sure it's actually you before they remove the service. They may also have a retention deal they want to offer you to tempt you to stay.

If you’re unfamiliar with retention deals, then they are simply strong offers that give you something new for a cheaper price or bring down your overall subscription cost. Customers are increasingly wise to this, and will phone to cancel because they know they’ll get a good offer. It’s a very handy tip!

Is 0800 761 3372 a Sky phone number?

Yes, 0800 761 3372 is a legitimate Sky phone number. It is specifically for Sky outbound calls, so if you had a call then it's probably Sky looking to see if you're interested in some deals. If you'd like to phone Sky about the latest offers then call 0330 1656 733.

Is 0330 041 3000 a Sky general customer service number?

Yes, you can contact Sky general customer services on 0330 041 3000, or 0330 1656 733 if you want a quick route to Sky sales and upgrades.

Is 0333 759 3954 also a phone number for Sky?

Yes, you can eventually get through to Sky customer services on 0333 759 3954, but it can be difficult to navigate. You'll get a number of questions, and in general it will try to point you back online.

Is 0330 221 9427 a Sky sales contact number?

This number will get you through to the Sky sales team at bestbroadbanddeals.co.uk (formerly cable.co.uk). It is a legitimate number for Sky sales, but a third party like digital-tv.co.uk.

Can I ring Sky by dialling 150?

Dialling 150 only works if you have a Sky Talk landline or Sky Mobile and want customer services. It can also be quite tricky to speak to someone. We recommend dialling 0330 1656 733 if you want to get Sky or upgrade. It’s actually one of the fastest ways to get through to a person!

Sky contact numbers - Complete list

This table should contain every Sky contact number you could possibly want, depending on your query. Not only have we included the Sky contact number of each department, but the hours of the day each line is open too. 

Other ways to contact Sky

Sky’s email address

If you’d rather craft a written note to Sky, find its email address and physical address below. 

If your query isn’t as urgent as needing a contact number, you can email Sky at help@skycustomersupport.com. 

Sky’s address 

If you want to write to Sky then you can use the following address:

Sky Subscribers Services Ltd 
PO Box 43
Livingston 
West Lothian 
EH54 7DD